Customer Support Tools

This page gives you access to free tools provided by Repair Room LTD to help with repairs, troubleshooting, and remote sessions. These tools are built to improve your experience and help us deliver faster, clearer results.

Tools listed here are provided as-is and should only be used when advised by a member of our team.

Disclaimer: These tools are provided free of charge and are to be used at your own risk. Do not run or install any tool unless advised to do so by a Repair Room technician. Improper use may lead to data loss or system changes.

RECAP – Repair Environment Check & Prep

A simple tool designed to check your device for common issues and prepare it for a more efficient diagnostic process. Ideal for performance problems or malware investigations.

View & Download RECAP Tool

Remote Access Tool (Coming Soon)

Soon, you'll be able to securely connect with a technician using our one-time remote support client. This allows us to assist you in real-time with full consent and transparency.