Who We Are
Repair Room LTD is a people-first repair service based in Reading, Berkshire. Our mission is to prove that tech repair can be ethical, accessible, and transparent. We make repairs clear, fair, and free from pressure or jargon.
What We Stand For
- Customer-first clarity: No upsells. No pressure. Just honest advice.
- Operational integrity: Every system is built to scale without stress or exploitation.
- Access-conscious pricing: Discounts for people over state pension age, students, and those on low income.
- Education as empowerment: You're always welcome to ask questions and learn as we go.
- System-based growth: We're solo for now, but everything is built to grow cleanly and fairly.
Built on Structure, Not Scramble
Repair Room LTD is currently run by one person, but it's not held together with sticky notes. Every process, from repair intake to pricing and documentation, is planned with scale and consistency in mind. Our focus is quality, not chaos.
Locally Focused
Based in Woodley, we serve Reading, Earley, Whitley, Tilehurst, Caversham, and nearby areas. Whether you're booking a remote session or requesting doorstep collection, our approach is always the same: respectful, honest, and human.
Accessibility Matters
If you’re neurodivergent, anxious about tech, or just prefer things explained in plain terms, you’re in the right place. We believe good service should be calm, respectful, and easy to understand. No tech-shaming. No assumptions.