Same Day Repair Service
Premium same-day repair service for urgent phone, laptop, and computer repairs. Additional fee applies - not available to all customers.
Same Day Service Overview
Our same-day service prioritises your repair in our workflow for completion within the same business day. Available for phone screen repairs, laptop upgrades, and malware protection. This premium service includes additional fees and specific terms.
Priority Processing
Your repair is prioritised in our workflow for same-day completion.
- Jump to front of repair queue
- Dedicated technician allocation
- Priority parts ordering
- Same-day completion target
Additional Fees
Premium service includes additional charges on top of standard repair costs.
- £25-£50 same-day service fee
- Priority parts surcharge
- Express diagnostics fee
- Non-refundable if declined
Same Day Service Terms & Conditions
Service Availability & Eligibility
Not Available to All Customers
Same-day service is a premium paid service that is not available to all customers. We reserve the right to refuse same-day service based on workload, technician availability, and repair complexity.
- Service availability is subject to technician capacity and workload
- Complex repairs may not qualify for same-day service
- Parts availability may affect same-day completion
- We may refuse service for safety or technical reasons
No Legal Guarantee
Important Legal Notice
Same-day service is NOT a legally binding guarantee. We will make every effort to complete your repair on the same day, but cannot guarantee completion due to factors beyond our control.
- No legal obligation to complete repairs same-day
- Additional fees are non-refundable if same-day completion is not achieved
- We reserve the right to extend repair timeframes
- Force majeure events may affect completion times
Payment Terms
- Same-day service fees are additional to standard repair costs
- Fees range from £25-£50 depending on repair complexity
- Payment is required upfront before service begins
- Priority parts may incur additional surcharges
Refund Policy
If same-day repair cannot be honoured for any reason, the same-day charge will be removed or refunded if already paid.
Service Limitations
- Service only available during business hours (9:00-17:00)
- Must be booked before 1:00 PM for same-day completion
- Complex repairs may require additional time
- Parts availability may affect completion timeframe
- Liquid damage repairs excluded from same-day service
Customer Responsibilities
- Must provide accurate device information and fault description
- Must back up all data before service (we do not guarantee data safety)
- Must be available for collection on the same day
- Must provide valid contact information for updates
- Must understand that same-day completion is not guaranteed
- Must be available for communication about specific timelines
Standard Terms Apply
All standard repair terms and conditions from our main service agreement apply to same-day service, including warranty coverage, liability limitations, and data responsibility. Same-day service does not override or modify these standard terms.
Note: Please refer to our main Terms & Conditions document for complete details on warranty coverage, liability limitations, and other standard terms that apply to all repair services.
How to Book Same Day Service
Same-day service must be booked in advance and is subject to availability. Contact us to discuss your requirements and confirm eligibility.
Call to Book
Call us to discuss your repair needs and confirm same-day service availability.
Call 0118 207 3456Online Booking
Book online and mention same-day service in your booking notes.
Book OnlineImportant Booking Information
- • Same-day service must be booked before 1:00 PM
- • Service is subject to technician availability and workload
- • Additional fees apply (refunded if same-day completion not possible)
- • Completion on the same day is not guaranteed
- • Complex repairs may not qualify for same-day service
Need Urgent Repair Service?
Contact us today to discuss same-day service availability for your repair needs. Remember: this is a premium paid service with additional fees and is not available to all customers.